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WINNER of 2020 REIWA AWARD Residential Property Management Team of the Year
Strata Management Perth
Empire was established in Perth since 2003 and a lot of our valued strata clients have been with us since day one. We offer personalised service, lots of communication, experienced Senior Strata Management staff and a guarantee to look after your complex.
We want to ensure that we are offering a stand-out service and offer the following points of difference:
• No lock in – no-fuss contract: withdraw at any stage if you are unhappy with our service or your circumstances change.
• No handover / strata plan set up fees
• Award-winning team
• Licensed Real Estate Agents
• Independent Trust Audit
• Fidelity Fund Guarantee
CHANGES TO THE STRATA TITLE ACT
MAJOR REFORM TO WA STRATA LAW WILL COMMENCE | 1 MAY 2020
Strata laws are changing for the better. Western Australian Parliament passed amendments to the Strata Titles Amendment Act 2018, and we will see these come into effect on May 1st 2020.
These are the most significant changes to WA’s Strata framework in over 30 years and will make strata clearer and fairer for people, professionals and industries involved with residential and commercial strata. The reform will modernise the way strata schemes are run and seek to bring the Act up to date with modern, more efficient management practices.
The Strata Titles Amendment Act 2018 will introduce:
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Better information for prospective strata buyers
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A fairer process for scheme termination
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Improving strata management
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Efficient dispute resolution
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Changes to scheme development, subdivision & planning
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Introducing leasehold strata
Experience impossible
to match.
Our experience in strata management is unsurpassed. We’ll share our specialist knowledge with you so you can get on with the more important things in life. You can trust Empire with the finances and admin and by using our licensed services, you’re protected by an audited trust account and fidelity fund guarantee.
WHO IS QUALIFIED TO MANAGE YOUR STRATA?
In Western Australia, strata law does not require a strata manager to be registered, nor do they have to hold a relevant licence. Strata management can seem like a bit of a free-for-all, with anyone able to anoint themselves a Strata Manager. But the truth is, you CAN expect that same level of accountability, security and regulation from your strata manager.
THE WAY TO DO THIS? SIMPLE.
Choose a strata management company that is also a licenced real estate agency.
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Getting StartedGetting started covers applying for a tenancy, option fees, tenancy databases, discrimination, tenancy agreements, rents and bonds and property condition reports. https://youtu.be/L6yy7BrZjW0 Download a Tenant Guide: https://www.commerce.wa.gov.au/sites/default/files/atoms/files/tenantsguide.pdf
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Moving InMoving in covers tenants and landlords rights and obligations during the tenancy including maintenance, security, safety devices, inspections and subletting. https://youtu.be/ZhEEl1ErObY
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Ending A TenancyEnding a tenancy covers how to end a tenancy, notice periods, rent payments, rent increases, final inspections, breach notices and evictions. https://youtu.be/EwzvNqkgcr8
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Watering days pagePlease refer to : https://www.watercorporation.com.au/save-water/watering-days
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UtilitiesGAS Kleenheat Gas 13 21 80 Alinta Gas 13 13 58 AGL 131 245 ELECTRICITY Synergy 13 13 53
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Phones and InternetThere are many phone and internet providers in Western Australia, a few options are:- Telstra 1800 670 017 Optus 1800 780 219 Westnet / iiNet 13 19 17
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What do I need to know about renting?The information is available at The Consumer Protection website: https://www.commerce.wa.gov.au/consumer-protection/renting-home
STRATA MANAGEMENT FAQS
STRATA MANAGEMENT TESTIMONIALS
“...I’m surprised by how actively Empire estate has replied me on New Year’s Day and took their time out to explain to me what went wrong with my strata complex and the strata levies. They help me to understand how levies work and especially making suggestions, even though they do not manage the strata complex. It is hard to find genuinely good people who care. I do highly recommend Jamie Horner, Salina Ng and her team for taking the time out of their busy schedule to explain what went wrong. Professional, friendly, knowledgeable and dedicated team in helping those in need. I wish I have known them earlier.” A Pui
OUR STRATA DEVELOPMENT SERVICES FOR PROPERTY DEVELOPERS
The success of a strata-titled development project not only depends on the quality of the built product but also the skills and expertise of the resultant strata management company. As your developments are a representation of your work, it is important that they are well maintained and managed for years to come.
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With over 15 years of experience in numerous residential, commercial and mixed-use developments we are able to offer specialist consultancy services and advice to property developers in Western Australia. At Empire, we believe in providing a comprehensive service to strata title developments at a ‘no cost’ policy to Developers.
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OUR PERTH STRATA PORTFOLIO
Welcome to the Empire Strata Management Family, we love working with all types and sizes and buildings from city centre developments to smaller residential suburban community strata schemes.
Small & Medium Strata Communities
Commercial & Industrial Communities
Large
Residential & Commercial Communities
Hardy Street – South Perth
Mason Street – Cannington
Albany Highway – East Victoria Park
Cheseapeake Way - Currambine
Barker Street – Como
Briggs Street - Welshpool
Wallace Street – Belmont
Charles Street – North Perth
Rye Lane Street – Maddington
Wellington Street – Perth
Fulham Street – Kewdale​
Westview Street – Scarborough
Wharf Street – Queens Park
STRATA EMERGENCY MANAGEMENT SERVICES
Empire Estate Agents is open Monday to Friday from 9.00am to 5.00pm. Should you have any queries, maintenance items or wish to discuss anything related to your property with your Strata Manager, please contact our office during office hours on (08) 9262 0400.
Our Strata Manager can only guarantee to be contacted during working hours and for this reason, our office has an after hours paging service to a nominated staff member. If you are faced with an emergency situation which has caused damage to common property, the office emergency number is available between Friday 5.00pm and Monday morning at 9.00am (and on Public holidays). The emergency number is 0433 666 133, please call the number and don't text, if the phone is not answered please leave your name, phone number, address and details of the emergency.
STRATA EMERGENCY CONTACT PHONE NUMBERS
SEVERE DAMAGE TO PROPERTY (Storm, Fire, Vehicle Impact, Collapsed Ceiling)
Plumber/s
Success Plumbing & Gas - 0431 963 213
Jumbo Plumbing & Gas - 0427 124 912
Dorrington Plumbing & Gas - 0439 333 982
Electrician/s
MH Electrical - 0419 188 485
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BREAK IN'S & DAMAGE TO GLASS
Glazier/s
Prompt Glass - (08) 9330 5555
Dependable Glass - (08) 9455 3069
Locksmith
AMCO Locksmith - 0481 356 257
Lock Stock & Farrell - (08) 6350 8500
GAS LEAK
Plumber/s
Success Plumbing & Gas - 0431 963 213
Jumbo Plumbing & Gas - 0427 124 912
Dorrington Plumbing & Gas - 0439 333 982
ELECTRICAL PROBLEM THAT MAY CAUSE HARM
Electrician/s
MH Electrical - 0419 188 485
BURST WATER PIPE / BLOCKED DRAINS
Plumber/s
Success Plumbing & Gas - 0431 963 213
Jumbo Plumbing & Gas - 0427 124 912
Dorrington Plumbing & Gas - 0439 333 982
POWER LINES FALLEN DOWN & ELECTRICITY SUPPLY FAULTS
Western Power 13 13 51
GAS SUPPLY FAULTS
Atco Gas 13 13 52
WATER SUPPLY FAULTS
Water Corporation 13 13 75